Effective Date: October 24, 2025
1. Introduction
Welcome to NexusQuest.space (“we,” “us,” “our,” or the “Site”). We are committed to protecting your privacy and handling your personal data in an open and transparent manner.
This Privacy Policy (“Policy”) explains what information we collect from you, how we use and protect it, and with whom we may share it when you visit our website and use our free-to-play social gaming services (collectively, the “Services”).
By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Policy and our Terms of Use.
2. Information We Collect
We collect information to provide and improve our Services. The types of information we collect depend on how you interact with us.
2.1. Information You Provide Directly
- Account Information: When you register for an account, we may collect information such as your email address, a unique username (nickname), and a password (which is hashed and not visible to us).
- Profile Information: You may voluntarily add information to your profile, such as an avatar or a short biography.
- Communications: When you contact us via our contact form, email (
[email protected]), or other support channels, we collect the information you provide in your message, such as your name, email address, and the content of your inquiry.
2.2. Information We Collect Automatically
- Log and Usage Data: When you access our Site, our servers automatically record information that your browser sends. This may include your IP address, browser type and version, operating system, the pages you visited on our Site, the time and date of your visit, and other statistics.
- Game Data: We automatically collect information about your activity within our Services. This includes your game progress, achievements, virtual item and currency balances (which have no real-world value), and your interactions within the games.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity, preferences, and device. This helps us personalize your experience, remember your login status, and analyze Site traffic. For more details, please see Section 6 (“Cookies and Tracking”).
3. How We Use Your Information
We use the information we collect for various purposes, grounded in providing and improving our Services:
- To Provide and Maintain the Services: To create and manage your account, operate our games, save your progress, and allow you to participate in the social features of our Site.
- To Improve and Personalize the Services: To understand how our users interact with the Site, to fix bugs or errors, and to personalize your in-game experience and content.
- To Communicate With You: To respond to your support requests, comments, or questions. We may also send you important administrative messages regarding your account or changes to our policies (such as this one).
- For Safety and Security: To monitor for and prevent fraudulent, unauthorized, or illegal activity; to enforce our Terms of Use; and to protect the rights and safety of our users and the public.
- For Analytics: To monitor and analyze usage and trends to improve the quality and design of our Services.
4. Legal Basis for Processing (For EEA/UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data on the following legal bases:
- Performance of a Contract: We process your account and game data as necessary to perform our contract with you (i.e., our Terms of Use) to provide you with our Services.
- Legitimate Interests: We process your information for our legitimate interests, such as for analytics, security, and service improvement, provided these interests are not overridden by your data protection rights.
- Consent: We will rely on your consent to place non-essential cookies on your device and, if applicable, to send you direct marketing communications. You may withdraw your consent at any time.
5. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as website hosting, data analytics, and customer support. These providers are obligated to use your information only to provide services to us and to protect its confidentiality.
- Legal Compliance and Protection: We may disclose your information if required by law, subpoena, or other legal process, or if we have a good-faith belief that disclosure is necessary to:
- Protect the safety, rights, or property of NexusQuest.space, our users, or the public.
- Enforce our Terms of Use.
- Detect, prevent, or otherwise address fraud or security issues.
- Aggregated or Anonymized Data: We may share aggregated or anonymized information (data that cannot be used to identify you) for statistical analysis, industry research, or other business purposes.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and analyze our Services. Cookies are small text files stored on your device.
- Strictly Necessary Cookies: These are essential for you to navigate the Site and use its features, such as accessing secure areas (like your account).
- Performance Cookies: These cookies collect information about how you use our Site, such as which pages you visit most often. This data helps us optimize the Site.
- Functionality Cookies: These allow the Site to remember choices you make (like your username or language preference) to provide a more personalized experience.
You can control and manage cookies through your browser settings. Please note that disabling or blocking certain cookies may prevent our Services from functioning correctly.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. We use technologies like SSL encryption to protect data in transit.
However, please be aware that no security system is impenetrable. We cannot guarantee the 100% security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.
8. Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you with our Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request the deletion of your account by contacting us.
9. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to Access: You may have the right to request copies of your personal information.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal information, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at [email protected].
10. Children’s Privacy
Our Services are not intended for or directed at individuals under the age of 18 (or the age of legal majority in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records as soon as possible.
11. Third-Party Links
Our Site may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Policy periodically for any changes.
13. Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]